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Responsible Gaming

At Raging Bull Casino, gambling should be an enjoyable leisure activity, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, setting personal boundaries and taking action if gambling becomes difficult to control. This page provides general information to help Australian players make informed decisions and keep gambling within safe limits.

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Gamble for entertainment

Gambling involves financial risk. There is no guaranteed strategy, system or outcome, and past results do not predict future results. Games are based on chance or other rules set out in the relevant game information. You should only gamble with money that you can afford to lose after your ordinary living costs, financial commitments and other responsibilities have been covered.

Contents

Gambling should never be treated as a source of income, a solution to debt or a way to recover money that has already been lost. A win is not owed after a loss, and increasing your stakes does not improve your chances of winning. If gambling is no longer fun, feels stressful or is affecting your decisions, relationships or finances, stop playing and consider seeking support.

Before you play

  • Set a spending limit before you begin and do not exceed it.
  • Decide how much time you are comfortable spending and take regular breaks.
  • Keep gambling separate from money needed for rent, bills, food, transport, savings or other essentials.
  • Do not gamble when you are upset, under the influence of alcohol or drugs, or trying to escape personal problems.
  • Do not borrow money, use credit for gambling or ask someone else to fund your play.
  • Remember that the outcome of each game is independent and cannot be controlled by a previous result.
  • Only use an account that belongs to you, and never allow another person to gamble through your account.

You must meet the minimum legal age and any other eligibility requirements that apply to you. If you are unsure whether online gambling is permitted in your location, check the relevant Australian laws and requirements before using a gambling service.

Recognise when gambling may be becoming a problem

Problem gambling can develop gradually. It may not always be obvious to the person gambling or to the people around them. Warning signs can include spending more time or money gambling than planned, feeling unable to stop, or returning to gambling to try to win back losses. One sign alone does not prove that someone has a gambling problem, but repeated or increasing concerns should be taken seriously.

Possible warning signs

  • You regularly exceed the budget or time limit you set for yourself.
  • You think about gambling often, even when you are working, studying or spending time with family.
  • You chase losses by placing further bets or increasing your stakes.
  • You hide, minimise or misrepresent how much time or money you spend gambling.
  • You borrow money, sell possessions or use money intended for bills to continue gambling.
  • You feel restless, irritable or anxious when you try to stop or reduce gambling.
  • Gambling affects your sleep, work, study, relationships or general wellbeing.
  • You gamble to manage stress, sadness, loneliness, boredom or other difficult emotions.
  • You have tried to stop or cut back but have not been able to do so.
  • You feel shame, regret or distress after gambling, but continue to play.

If any of these signs sound familiar, taking a break is a sensible first step. You do not need to wait until a problem becomes serious before asking for help. Speak with someone you trust and consider contacting an independent gambling support service in your state or territory. Professional support is confidential and can help with practical steps, financial concerns and the effect gambling may have on your relationships.

Protect other people

Gambling can affect family members and other people in a household. Keep your account details, passwords and payment methods secure, and do not allow children or other unauthorised people to access gambling services. Use suitable device controls and account security settings where available. If you are concerned that another person is gambling through your account, stop using the account and raise the concern through the available support process.

Safer gambling tools and account breaks

Planning ahead can make it easier to stay within your chosen boundaries. Depending on the service, safer gambling tools may include deposit limits, wagering or spending limits, loss limits, session reminders, reality checks, time limits, temporary account breaks and self-exclusion. The tools available, their operation and any applicable waiting or cooling-off periods may differ according to the service, your location and the relevant terms.

Use limits before you need them

A limit is most useful when it is set before gambling begins and is based on your real budget, not on the amount you hope to win. Consider setting daily, weekly or monthly boundaries for both money and time. Review your limits only when you are calm and not actively gambling. Do not increase a limit simply because you have lost money or because you believe a win is due.

  1. Work out the amount you can comfortably afford to spend after essential expenses.
  2. Choose a gambling budget and a time period that suits your circumstances.
  3. Set the relevant account or session controls before playing, where those controls are available.
  4. Stop when you reach the limit, regardless of whether the session has resulted in a win or a loss.
  5. Review your gambling activity regularly and reduce or stop play if it is becoming difficult to manage.

Taking a break or self-excluding

If you want to stop gambling, a temporary break or self-exclusion may provide additional protection. A self-exclusion request is intended to prevent or restrict access for the period selected or required under the applicable process. Read the information carefully before confirming a request, including how it starts, how long it lasts and whether it can be changed or ended early. Do not create another account or use another person’s account to get around a break or exclusion.

A break from one gambling service may not prevent access to other services. If you are trying to stop gambling more broadly, consider asking for help from an independent support organisation and look into any exclusion or blocking options that apply across relevant services. Removing saved payment methods, blocking gambling websites and apps, and asking a trusted person to support your plan can also help.

Getting help and staying in control

You are not required to manage gambling concerns alone. Independent gambling help services in Australia can provide information, counselling and support for players, families and friends. Support may be available online, by phone or in person, depending on your state or territory. A qualified financial counsellor may also help if gambling has contributed to debt, unpaid bills or other financial pressure.

If you are supporting someone else, try to discuss the issue calmly and without blame. Explain what you have noticed, encourage them to speak with a professional and avoid giving them money to continue gambling or to chase losses. Protect shared finances where appropriate, and seek advice about your own wellbeing as well as theirs.

When urgent help is needed

Gambling-related stress can contribute to serious emotional distress. If gambling has left you feeling unsafe, overwhelmed or at risk of harming yourself or another person, stop gambling and seek immediate help from emergency services or a crisis support service in your area. If you are in immediate danger, prioritise your safety and contact emergency assistance without delay.

Questions about your account

For questions about available safer gambling settings, account restrictions or the process for taking a break, use the support channel made available through the website. Do not send passwords, payment details or other sensitive information through an insecure channel. Account terms, privacy information and any applicable restrictions should be read together with this responsible gaming information.

Raging Bull Casino encourages players to make informed choices, keep gambling within a personal budget and take a break whenever gambling stops being enjoyable. Setting limits early and asking for support promptly can help protect your finances, relationships and wellbeing.