Privacy Policy

Raging Bull Casino respects your privacy and aims to handle personal information in a clear, responsible and secure way. This Privacy Policy explains what information an online casino site may collect, why it is used, how it may be shared, how cookies work and how you can exercise your privacy rights.

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1. About this Privacy Policy

This Privacy Policy applies to information collected when you visit or use the Raging Bull Casino website, create or use an account, contact support, make a deposit or withdrawal, play games, enter a promotion, or otherwise interact with the website and its services. It is written for players in Australia and is intended to explain our general approach to privacy in straightforward language.

Contents

Privacy rules can depend on the circumstances in which information is collected and on the services you use. For that reason, some information may be handled according to additional notices, account terms, payment instructions or verification requests shown to you at the relevant time. Where a separate notice applies, it should be read together with this policy.

By using the website, you acknowledge that information may be collected and used for the purposes described here. Where consent is required, we will seek it in an appropriate way. You may withdraw consent for certain activities, such as optional marketing, as explained in the section about your rights.

2. Information a casino site may handle

To provide gambling services and operate an account, Raging Bull Casino may handle different types of information. The information requested will depend on what you do on the website, the checks required, and the features you choose to use. Typical categories include:

Account details, such as your name, date of birth, username, password, contact details, country or state, and other information needed to create and manage an account.
Identity and verification information, including copies or details from identity documents, proof of address, information about your age or identity, and records of checks used to confirm that an account is genuine and eligible to use the service.
Payment and transaction records, including deposits, withdrawals, wagers, winnings, payment method details, transaction references, account balances and related financial information. Payment providers may also process information under their own privacy notices.
Gaming and account activity, such as games viewed or played, login history, account settings, customer support conversations, responsible gambling preferences and communications sent to or received from the website.
Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language, time zone, connection details, pages visited and information about how you interact with the website.
Cookie and similar technology data, including information used to remember preferences, keep the website functioning, measure performance, help protect accounts and understand general website use.
Information you provide voluntarily, such as the contents of a support request, feedback, survey response, competition entry or other communication.

You should only provide information that is accurate, current and relevant to your account. If information changes, keeping it up to date can help avoid delays with account support, verification or transactions. You should also keep your login details private and tell support if you believe your account has been accessed without permission.

3. How information is used

Information is generally handled to provide, maintain and improve the website and its gambling services. The main purposes may include:

Creating, administering and securing your player account.
Processing deposits, withdrawals, wagers and other account transactions.
Confirming identity, age, location and account details where checks are required.
Carrying out anti-fraud, security, risk and misuse checks, including identifying unusual or suspicious activity.
Meeting legal, regulatory, court, accounting and record-keeping obligations that apply to gambling services or financial transactions.
Responding to questions, resolving complaints, providing customer support and communicating about your account or requested services.
Operating, maintaining, testing and improving the website, games, systems and security controls.
Understanding website performance and player preferences, including through cookies and similar technologies.
Managing responsible gambling tools, account restrictions or other safety-related requests where relevant.
Sending service messages, such as account, security, transaction or verification communications.
Sending optional marketing communications where permitted and where you have provided any consent that is required.

Information may be combined when this is reasonably necessary for these purposes. For example, account, device, payment and activity information may be reviewed together to protect an account, process a transaction or investigate suspected fraud. Automated systems may assist with security, verification, personalisation or risk checks, but additional review or information may be requested where appropriate.

Raging Bull Casino may use service providers that support website hosting, technology, payments, identity checks, fraud prevention, communications, analytics, customer support and security. These providers should receive information only as needed for their role and may be subject to contractual, confidentiality or security obligations. Information may also be disclosed where reasonably necessary to comply with a lawful request, protect users or the website, investigate suspected unlawful conduct, or enforce applicable terms.

4. Cookies, security and data retention

Cookies and similar technologies

Cookies are small files or similar technologies placed on your device when you use a website. They can help remember login or display preferences, keep account features working, support security, measure website performance and provide information about how the website is used. Some cookies may be provided by service partners that help operate analytics, payments, security or other website functions.

You can manage or restrict cookies through your browser settings. You may be able to delete existing cookies, block certain cookies or receive a notification before cookies are stored. If you disable cookies, some website features may not work correctly, and account or security functions may be affected. Browser controls do not always remove all similar technologies, so any settings or notices displayed on the website should also be reviewed.

Security

Reasonable technical and organisational measures may be used to protect information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, monitoring, encryption or other safeguards appropriate to the information and the service. No website, online account or electronic transmission can be guaranteed to be completely secure. You are responsible for using a strong password, keeping it confidential and signing out from shared devices.

Retention

Information is generally kept only for as long as it is needed for the purposes described in this policy, to resolve issues, protect the website, maintain business records or meet other obligations. Some account, identity, transaction, payment, support and security records must be kept for a period required by law even after an account is closed. The length of retention can depend on the type of record and the reason it was collected.

When information is no longer required, reasonable steps may be taken to securely delete it, anonymise it or place it beyond ordinary use. Backups and records held for legal, security or dispute purposes may remain for longer where necessary.

5. Your privacy rights and data requests

Depending on your circumstances and the privacy rules that apply, you may be able to request access to personal information held about you, ask for inaccurate or incomplete information to be corrected, request deletion of information that is no longer needed, or object to certain uses of your information. You may also be able to request information about how your data is used or ask for a copy of information in a suitable format.

To exercise your data rights, including access, correction or deletion of your data, contact support@ragingbullcasino.wtf. You can use the same address to withdraw consent to marketing communications. Withdrawing consent will not affect processing that is necessary to provide your account, complete transactions, protect security, carry out verification or meet legal obligations. You can also use an unsubscribe option in a marketing message where one is provided.

For security, we may need to verify your identity before responding to a request. This helps prevent personal information from being disclosed to the wrong person. We may ask for additional details about your account or request, but you should not send unnecessary sensitive information. If a request cannot be completed in full, an explanation may be provided where appropriate.

A request to delete information may not result in immediate or complete deletion where records must be retained for a period required by law, where information is needed to complete a transaction, prevent fraud, resolve a dispute, protect the website or establish or defend a legal claim. Information that is retained for these reasons will continue to be handled only as necessary for the relevant purpose.

If you have a privacy question, concern or complaint, please contact support@ragingbullcasino.wtf with enough information for the request to be understood. This policy may be reviewed and updated from time to time to reflect changes to the website, services, technology or privacy requirements. The latest version published on the website will apply to information handled after it is posted.